How to generate more guest reviews for your hotel
Send review requests to your guests automatically
It’s a well known fact that reviews have a great impact on the booking behaviour of your guests. The majority of travellers today will not book with a hotel unless they’ve read reviews by others first (Source: PhocusWire). Potential guests often inform themselves using review sites like TripAdvisor and HolidayCheck, or via comments on google reviews.
But how can your guests be encouraged to leave positive reviews? Often, a reminder email sent shortly after the guest’s stay is enough! Even a bad review can be used to your advantage. Respond directly to the comments of your guests and show professionalism! Lodgit Desk offers an interface to ratings management systems, which can easily and automatically send email requests to guests to rate your accommodation.
Automatically Send Review Reminders
The settings for this are made quickly and easily: with just a few clicks you can have the interface set up. For each guest, you can individually define whether they should receive an email or not.
The information is then sent automatically or manually to the rating system of your choice, provided the guest has given their consent:
Save time and money
The additional module for connecting to hotel reputation management systems is available in our shop for a small monthly fee of € 9. Additional costs may apply for the respective systems.